The After-Sales Business Unit provides Calibration and Servicing of all instruments for the Food, Environmental, HVAC and Refrigeration, Manufacturing & Process Industries. We have a service workshop and laboratory set up in our Auckland office for calibrations and repairs. We aim to provide a 24hr turn-around for basic single point temperature calibrations, in particular for those customers in the Food Industry where temperature monitoring is critical to theirHACCP Food Safety programs.
We use a PC based service package enabling our After-Sales Dept to track and report on the status of any calibration of repair job back to our Sales Team or the Customer. This system also provides an automated calibration reminder notice to the customer, ensuring that they meet the requirements of their own quality systems.
To meet customer requirements for instrument calibrations in the field we have a vehicle configured to visit on site and perform calibrations for fixed sensors or fragile/bulky instruments; or for those that cannot be switched off due to safety reasons e.g. car park C0 sensors. (These require regular calibration for building warrant of fitness and to comply to the Australia New Zealand standards AS1668.2, which states all such sensors must be calibrated every six months). This would be necessary for all car parks that are enclosed or under ground.
Our After-Sales B.U also offer customised site-specific calibration and preventative maintenance contracts for those clients requiring..
Pre-planned and budgeted servicing costs, thereby reducing downtime
Improved efficiency and accuracy of their quality systems
We also have a Humidity Calibrator, Velocity, Humidity, Temperature (contact & IR) and Pressure reference instruments with Traceability/Certification to carry out calibration checks on most instruments; and test gasses to carry out on site calibrations for all Buildings, Hospitals & Pharmaceutical manufacturers.